Terms of service
OVERVIEW
Welcome to Froo Kids! The terms “we”, “us” and “our” refer to Froo Kids. Froo Kids operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Froo Kids is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Froo Kids reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Froo Kids confirms acceptance.
We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Froo Kids may be unable to accommodate cancellation requests after an order is accepted.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores and to promptly update such information when necessary.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
Once we transfer products to the carrier, title and risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Froo Kids, its affiliates or licensors and are protected by intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any of the material on the Services without prior written consent.
SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.
These tools are provided “as is” and “as available” without warranties of any kind. Any use of optional third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites operated by third parties. We are not responsible for the content or accuracy of third-party websites.
If you access third-party websites, you do so at your own risk. Please review their policies before engaging in transactions.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Froo Kids is powered by Shopify, which enables us to provide the Services. However, all purchases are made directly with Froo Kids.
Shopify is not responsible for any aspect of transactions between you and Froo Kids.
SECTION 10 - PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy and may also be subject to Shopify’s Privacy Policy.
By using the Services, you acknowledge that you have read and understood these privacy policies.
SECTION 11 - FEEDBACK
If you submit feedback such as suggestions, ideas, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and distribute such feedback for any purpose.
You are solely responsible for the accuracy and legality of any feedback you provide.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information that contains typographical errors or inaccuracies related to product descriptions, pricing, promotions or availability.
We reserve the right to correct any errors or cancel orders if any information is inaccurate at any time.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes. You must not use the Services for unlawful activities, to violate intellectual property rights, send spam, impersonate others, or distribute malicious code.
SECTION 14 - TERMINATION
We may terminate your access to the Services at any time without notice if we determine that you have violated these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Froo Kids shall not be liable for any indirect, incidental, punitive or consequential damages arising from your use of the Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Froo Kids and its affiliates from any claims arising from your breach of these Terms or your violation of any law.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Froo Kids regarding the use of the Services.
SECTION 20 - ASSIGNMENT
You may not assign or transfer these Terms without our written consent. We may assign these Terms without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where Froo Kids is headquartered.
SECTION 22 - HEADINGS
Headings in these Terms are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time by posting updates on our website.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at:
Froo Kids
Meydan Grandstand, 6th floor, Meydan Road
Nad Al Sheba, Dubai, U.A.E.
Email: info@thefroogroup.com
Froo Kids Founder Launch Promotion – Terms & Conditions
Promoter
This promotion is operated by Froo Kids.
Registered office: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
Email: info@thefroogroup.com
Phone: +971 58 541 3270
Overview
The Froo Kids Founder Launch Promotion allows new subscribers to receive 10% off their first order and the opportunity to become a Froo Kids Founder. Founder status is limited to a maximum of 500 qualifying customers.
Eligibility
This promotion is available to new Froo Kids email subscribers aged 18 or over who purchase through the official Froo Kids website.
First Order Discount
Subscribers will receive a 10% discount code for their first order. The discount can only be used once and cannot be exchanged for cash.
Froo Kids Founder Status
Customers who sign up and place an order within 30 days and are among the first 500 qualifying purchases will receive Founder status.
Founder Benefits
Founders receive exclusive benefits including best promotional offers, free standard shipping and early access to new product launches.
Froo Kids Family Status
Customers who do not qualify for Founder status will remain part of the Froo Kids Family and receive promotional communications.
Marketing Consent
By signing up, customers consent to receiving marketing communications. Customers may unsubscribe at any time.
Fraud and Abuse
Froo Kids reserves the right to cancel orders or remove Founder status if fraudulent activity is detected.
Promotion Changes
Froo Kids reserves the right to modify or withdraw this promotion at any time if necessary.